First Call Home Solutions LLC

Cancellation & Refund Policy

Effective October 17, 2026

Cancel or reschedule

Call or text 772-293-1609 or email info@firstcallhomesolutions.com as soon as you need to change an appointment. There is no cancellation fee for a standard service canceled before work begins. Any special-order material commitment or other nonrefundable cost must be disclosed and approved in writing before purchase.

Services not performed

If we cancel and cannot arrange an acceptable new appointment, payments for services not performed will be refunded. If you cancel before work begins, prepaid service charges are refunded except for separately disclosed and approved nonrefundable special-order costs.

Completed work and concerns

If you believe work was not completed as agreed, contact us so we can review the scope, work performed, and concern reported. We will discuss an appropriate correction or full or partial refund where warranted. This policy does not limit rights provided by applicable law.

How to request a refund

Contact us with your name, invoice number, service date, and reason for the request. Include photos when relevant. Approved refunds are issued to the original payment method. Payment-provider and bank processing times may vary.

Materials and memberships

We do not ship retail products through this website. Any return eligibility, restocking cost, or special-order restriction for job materials must be stated before purchase approval. No Property Care Plan membership is currently available for enrollment, and no recurring membership charges are activated.

Contact & support

First Call Home Solutions LLC · Port St. Lucie, Florida
772-293-1609
info@firstcallhomesolutions.com